Shipping & Delivery
[These terms form part of the Terms & Conditions relating to access of the website including the mobile applications. For other terms, kindly refer to Terms & Conditions’ section]
Elanaccessories.in and its mobile applications are defined as "Website"
Ascent Designs Private Limited is defined as “Company”, “We”, “Our” or “Us”
User of website/mobile applications is defined as “You” or “Your”
For the time being, We only process orders for delivery within India.
Domestic Shipping
We ship to all destinations in INDIA which depends upon serviceability. Delivery times varies based on location, but most are delivered between 6-15 business days of the order being confirmed. We do not process orders on Sundays & on National Holidays.
Fulfilment & Delivery
If in the event there is a spike in the number of orders for a particular product, it could take upto few more business days to fulfill your order.
If you have a tracking or delivery number, you can track your package by clicking our delivery partner links provided in your shipment confirmation email. If you did not receive email, please check your spam folder. Tracking may not appear online for upto 24-48 hours in some cases, so please wait until the shipper scans your package and updates in on their website.
You can track your order at any time online via our order status page which is named as "Track Order". You will need to provide the AWB/Order number.
Our Logistics Partners
Domestic Partners: Bluedart Express, Ecom Express, DelhiveryUnable to Deliver
If you are not available to take delivery when our courier partner attempts to deliver your order, the courier service will notify you. Thereafter, an additional attempt will be made to deliver your order, after which your package will be returned to our fulfillment center. In case of a prepaid order, a refund is issued to the original payment method.